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We are here to help. Whether you have questions about your account, need technical assistance, or want to report an issue, our dedicated support team is ready to assist you.

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Select the department that best fits your needs for the fastest response times.

Account Help

Login issues, profile updates, and privacy settings assistance.

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Billing Questions

Subscription management, payment methods, and refund inquiries.

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Report Issues

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Get in Touch Directly

If you have partnership inquiries, media requests, or business contact needs, please review our direct channels below.

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  • Email Options
    Support: support@mypositivesingles.com
    Business: partners@mypositivesingles.com
  • Response Times & Timezone Note
    Our core team operates Monday to Friday, 9:00 AM to 5:00 PM (EST). We aim to respond to all inquiries within 24-48 business hours. Accessibility support is available around the clock.
  • Office Details
    Corporate Headquarters
    (For legal and business correspondence only. No walk-in support.)

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Need Instant Answers?

Many of your questions about account setup, matching, and privacy can be found directly in our Help Center and FAQ sections.

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